Information Technology Specialist (m/f/x)

Deine Aufgaben

User Support:

• Maintain, troubleshoot, and diagnose computer software and hardware systems across administrative offices and manufacturing operations, ensuring compliance with industry standards and organization’s global IT policies.

• Provide direct support to users by setting up hardware and software, diagnosing connectivity and data access issues, and addressing technology-related questions.

• Collaborate with help desk personnel and technicians to effectively communicate with executives and employees, ensuring timely resolution of issues.

Installation and Configuration of Networks:

• Manage the organization’s servers and networks, performing setup, enhancement, and maintenance tasks to ensure seamless connectivity for workstations and manufacturing tools.

• Configure network security settings and connect peripheral devices (e.g., servers, printers, scanners) to support multiple users and facilitate access to business-critical data.

Database Management:

• Ensure proper data storage and organization for efficient retrieval, in compliance with organization’s global IT policies.

• Set up data storage and retrieval protocols, manage permissions, and maintain data security and integrity during migrations, backups, and daily operations.

• Generate reports and extract data as requested to support enterprise-wide database access.

Information Security Management:

• Enhance information security by monitoring access logs, developing security policies, and implementing antivirus programs at workstations.

• Conduct periodic audits and backups to prevent data loss and unauthorized access, ensuring compliance with industry standards.

General IT Duties:

• Comply with VACOM's global IT policies while maintaining the organization’s technological infrastructure.

• Troubleshoot and resolve hardware and software issues, ensuring systems are updated and secure.

• Train end-users on hardware functionality and software applications, providing necessary technical support and documentation.

• Monitor hardware, software, and system performance metrics, documenting processes and performing diagnostic tests to identify and rectify issues.

• Stay current on technological advancements and trends to anticipate needs for replacing or updating computer equipment.

• Manage user accounts and access, perform data backups and disaster recovery procedures, and conduct regular security audits.

Details

Work Environment:

• This position is based in a fast-paced office environment.

• While regular travel is not expected, occasional travel may be required for business events and meetings.

• The role involves sitting for extended periods, standing, and requires visual acuity, manual dexterity, detailed verbal communication, and proficiency with computer keyboards.

• You will work in a manufacturing environment with equipment, robotics, and chemicals. Adherence to required attire/uniforms/clean suits is necessary.

• Be prepared to encounter wet surfaces, noise, and moving machines, which require attention to detail and cleanliness.

• This position will be in a fast-paced office environment. While regular travel is not expected, occasional travel may be required for business events and meetings.

• The role requires sitting for extended periods, standing, visual acuity, manual dexterity, detailed verbal communication, and proficiency with computer keyboards.

• You will also work in a manufacturing environment with equipment, robotics, and chemicals, adhering to required attire/uniforms/clean suits. Be prepared to encounter wet surfaces, noise, and moving machines, which require attention to detail and cleanliness.

Wir freuen uns auf dich, wenn du

• hold a High School Diploma or equivalent, with at least five (5) years of experience in IT roles, including database management, systems design/support, or network administration.

• preferably possess a Bachelor’s Degree in a related field.

• have strong problem-solving skills and sound judgment in decision-making.

• demonstrate excellent verbal and written communication skills.

• are solution-oriented and excel in teamwork and collaboration.

• have experience with the latest IT technologies and trends and can train users on hardware and software functionality.

• are comfortable working in fast-paced environments, including manufacturing, while adhering to safety protocols.

Unsere Benefits

Competitive Compensation: We offer an attractive salary package that reflects your qualifications and experience.

Career Development: Take advantage of our training and development opportunities to advance your skills and career.

Innovative Work Environment: Work in a dynamic and forward-thinking company committed to innovation and quality.

Team Culture: Experience an open and collaborative work environment where team spirit and shared goals are at the forefront.

Work-Life Balance: Enjoy flexible working hours and a good work-life balance.

Your Application

We look forward to receiving your application in our job portal here.